Black Flower Frames

We use USPS first class mail for all shipping which includes domestic and international.

processing time is 1-2 business days max. All items are normally shipped the following day after purchase. It normally takes 3-5 days altogether for an item to reach you. For international it may take 7-14 to reach you.

international items may incur a fee. International purchases do include a shipping fee. For further questions kindly fill out our contact form.

We do not offer returns unless circumstances are extreme.

All sales are final. We do not accept returns or exchanges for product damaged in transit only if the incorrect item was shipped out.

Refunds and Exchanges: in extreme circumstances You may be eligible for a refund or exchange, you must first email within 30 days of the order date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.

your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.